Privacy Policy
At Basant Cosmetics, we are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and safeguard the information you provide to us when using our website or purchasing our products.
1. Information We Collect:
a. Personal Information: When you place an order or register for an account on our website, we may collect personal information such as your name, email address, shipping address, and phone number.
b. Payment Information: To process your orders, we collect payment information such as credit card details, billing address, and other relevant payment details. Please note that we do not store your payment information on our servers; it is securely processed by our third-party payment processor.
c. Communication Data: When you contact us via email or other communication channels, we may collect information related to your inquiries, feedback, or customer service interactions.
2. How We Use Your Information:
a. Order Processing: We use your personal information to process and fulfill your orders, communicate with you regarding your purchases, and provide customer support services.
b. Marketing Communications: With your consent, we may send you promotional emails and newsletters about our products, special offers, and events. You can opt out of receiving marketing communications at any time by following the unsubscribe instructions included in the emails.
c. Improving Our Services: We may use your information to analyze trends, track website usage, and gather demographic information to improve our products and services.
3. Information Sharing and Disclosure:
a. Third-Party Service Providers: We may share your personal information with third-party service providers who assist us in operating our website, processing payments, fulfilling orders, and delivering marketing communications. These service providers are contractually obligated to use your information only for the purposes of providing services to us and are bound by confidentiality obligations.
b. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or government requests.
4. Data Security:
a. We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
b. Despite our efforts to safeguard your information, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.
5. Your Rights:
a. Access and Correction: You have the right to access, update, or correct your personal information stored in our database. You may do so by logging into your account on our website or contacting us directly.
b. Data Portability: You have the right to request a copy of your personal information in a structured, machine-readable format.
c. Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
6. Changes to This Privacy Policy:
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this Privacy Policy periodically for any updates or changes.
7. Contact Us:
If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of your personal information, please contact us at [basant.cosmetics@gmail.com].